Cancellation & Refund Policy

Refund Policy

Our Commitment to Your Satisfaction

At Siwa Oasis Aesthetics, our top priority is your satisfaction and well-being. We take pride in providing high-quality services tailored to meet your individual needs. To ensure that every treatment is delivered with the utmost care and professionalism, we invest significant time and resources in preparing for your appointment.

No Refunds Policy

Our no-refunds policy applies to all services rendered at Siwa Oasis Aesthetics. This means that once a service has been accepted and completed, you will not be eligible for a refund in any form—whether cash, credit, or exchange.

What This Policy Means

  • No Monetary Refunds: Once you have accepted and undergone a treatment, no refunds will be issued, regardless of the outcome or satisfaction level.
  • No Credit or Exchanges: We do not offer credits for future services or exchanges for other treatments in lieu of a refund.
  • Consultation and Adjustments: If you are dissatisfied with a service, we encourage you to reach out to us. While we cannot provide a refund, we are more than happy to discuss your concerns and work with you to find a solution that ensures your satisfaction.

cancellation policy

We have implemented the following cancellation policy

  • $50 Fee for No-Shows or Late Cancellations: If you cancel your appointment less than 24 hours before your scheduled time or do not show up for your appointment, a $50 fee will be charged. This fee is necessary to cover the time and resources reserved for your appointment.
  • Rescheduling: We understand that life happens, and plans can change unexpectedly. If you need to reschedule your appointment, please do so at least 24 hours in advance to avoid the cancellation fee.

 

Why We Have These Policies

Our no-refunds and cancellation policies are in place to maintain the highest standards of service and professionalism. They allow us to manage our schedule effectively and ensure that we can continue to provide the best possible care for all our clients. We appreciate your understanding and cooperation.

Thank you for your trust in Siwa Oasis Aesthetics.